Shipping policy
We are committed to delivering your order quickly, safely, and transparently. Below you'll find all the important details regarding our processing times, delivery windows, and tracking process.
Estimated Delivery Time
• 2-3 business days for order processing, quality checks, and careful packaging.
• 5-7 business days for tracked shipping from our fulfillment center to your address.
Please note: Business days do not include weekends or public holidays.
Order Tracking
Once your order ships, you’ll receive an email with a tracking link so you can monitor your package in real time.
If you haven’t received your tracking email within 5 business days of placing your order, please check your spam/junk folder or contact our support team.
Shipping Coverage
We currently ship to most countries that support tracked international shipping. If you're unsure whether we deliver to your region, feel free to reach out to our customer service team for confirmation.
Delays & Exceptions
In rare cases, shipments may be delayed due to:
• Customs clearance, extreme weather, or logistical disruptions
• Incomplete or incorrect shipping information
Rest assured, we always do our best to fulfill orders promptly and will keep you informed of any unexpected issues.
Need Help?
If you have any questions regarding your shipment, feel free to contact us via email info@yolaza.com or through our Contact Us page. Our team will respond within 24 business hours.